Support

We are here if you need help.

A question, a bug report or an account matter — write to us and we will do our best to reply as soon as possible.

Contact

Email: office@pazalone.com

We aim to reply as quickly as we can.

Reporting a bug

If you have run into a bug, please include the following so that it can be resolved faster:

  1. Which device and operating system you use (e.g. Samsung Galaxy S24, Android 14, or iPhone 15, iOS 18).
  2. The version number of the app (Settings → About).
  3. What you were doing when the bug occurred, and what you expected to happen.
  4. If you have one, a screenshot or the text of the error message.

Please send these to office@pazalone.com .

Account and data

You can delete your account and the data linked to it at any time.
You will find the exact steps on the Delete account page.

Operator

PROMUR s.r.o. (PazAlone Lab)

Senný trh 3116/7, 945 01 Komárno, Slovakia

Company registration number: 55917542 · VAT number: SK2122126886

office@pazalone.com · pazalone.com

Legal information

Privacy policy · Terms of use

Important: PazAlone notifies the people you have chosen.
It does not contact the police, the ambulance service or any other official emergency service and it does not replace the use of your local emergency number.
In an emergency, always call your local emergency number first (e.g. 112 or 911).