Delete account
Your account and your data — in your hands.
You can delete your account and the data linked to it at any time, directly in the app or by email.
Deleting in the app
- Open the PazAlone app.
- Go to Settings .
- Select “Suspend / delete my account” .
- Confirm the deletion.
Deleting by email
If you cannot access the app, send a deletion request from the email address linked to your account to office@pazalone.com .
Once your identity has been verified, we carry out the deletion.
What happens when you delete?
- The account becomes inactive immediately: check-in alerts and notifications to your contacts stop.
- For the next 30 days the data stored on the server is kept, and the account can still be restored with the “Lost or replaced phone” process (registered email address + panic code).
- Once the 30 days have passed, the data is deleted permanently and irreversibly.
Which data is deleted?
- Account details (email address, panic code).
- Trusted contacts and their settings.
- App settings and status data.
The contents of the Safety Vault are stored encrypted on your own device; they can be removed by uninstalling the app or by emptying the Vault.
Do you have a question?
Write to us on the Support page.