PazAlone – Refund Policy

Last updated: 4 October 2026

The Refund Policy summarises refunds and cancellations for PazAlone subscriptions.
The Refund Policy does not limit any mandatory consumer rights you may have.

1. Web purchases (pazalone.com)

The merchant of record for subscriptions purchased on pazalone.com is Paddle.
Payment and invoicing are handled by Paddle.
Refunds for web purchases are governed by Paddle's refund policy and buyer terms, which set out the deadline and conditions for requesting a refund.

You can request a refund via the link in your Paddle confirmation email or at paddle.net.

2. In-app purchases (App Store, Google Play)

Refunds for subscriptions purchased in the app through the Apple App Store or Google Play are handled by the respective store under its own rules.
You can request a refund from Apple at reportaproblem.apple.com and from Google on the Google Play refund page.

3. Effect of a refund

If a full refund is approved, access associated with the purchase ends.
If the purchased activation code has not yet been redeemed, the code becomes invalid.
In the event of a chargeback, the affected access may be restricted or terminated.

4. Cancellation

You can cancel the renewal of your subscription at any time: for web purchases via the link in your Paddle confirmation email, and for in-app purchases in the subscription settings of the App Store or Google Play.
After cancellation, access remains until the end of the period already paid for; cancellation alone does not entitle you to a refund.

Manage or cancel a web subscription: customer-portal.paddle.com

5. Contact

If you have any questions, please write to office@pazalone.com.